Manually Setup Teams Forwarding
You need to Manually Setup Teams Forwarding for a user and you are unable at the moment do it Automatically. That is OK. If you do not have access to your Powershell Scripts
Do the following:
- Go to https://admin.teams.microsoft.com/
- On the left pane go to Users / Manage Users
- Search for the user:
- Once you find the user click on their name in the middle pane.
- Click the voice tab and fill out the following information (click the “Be immediately forwarded” radio box.
- Pick “Another Number” from the call forward type drop-down box
- Type the number in the “ring another number” box. Make sure it is in the format 1XXXXXXXXXX (i.e. 15551234567) or the number format you use in your country.
- Click Save:
Clear Teams Forwarding
If you need to clear forward on the Voice Tab of the user account, do the following:
- Click the “Ring <usernames> devices.
- Click Save:
Dan
I am an IT professional with over twenty years experience in the field. I have supported thousands of users over the years. The organizations I have worked for range in size from one person to hundreds of people. I have performed support from Help Desk, Network / Cloud Administration, Network Support, Application Support, Implementation and Security.